SecurLinx Incident Management System (SIMS)

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SecurLinx™ Incident Management System (SIMS)

The SecurLinx™ Incident Management System (SIMS) is the most advanced, secure data-sharing system for law enforcement available today. SIMS enables law enforcement agencies to access and search legacy data using biometrics such as face and fingerprint. It also provides a link to other agencies’ systems like the Federal Bureau of Investigation’s Automated Fingerprint Identification System (AFIS). SIMS was used at Super Bowl XXXV (2001) and the 2002 Winter Olympic Games.

SIMS combines a state-of-the-art secure database with large-scale hosting capabilities. Secure data communications ensure that only authorized users have access to the data center’s information and applications. Additional technologies, such as firewalls and encryption, secure the SIMS data center.

SIMS can be configured to function as a browser-based system or to utilize proprietary client/server architecture in an open systems environment.

And because it’s a securLinx product, of course it supports any range of biometric applications whether for controlling access to your SIMS system or as data useful in the management of the incidents themselves.

Security Department Application
In any hotel, office building, casino or entertainment venue, SIMS is an invaluable tool for cataloging and managing how various day to day incidents are addressed within an organization. From lost-and-found to slip-and-fall, harassment to workplace theft, incidents are recorded and linked together in a secure database accessible by key staff. All actions surrounding the incident can be securely updated by relevant staff as the handling of the event unfolds over time. This system helps security personnel enforce and streamline internal procedures and facilitates communication with relevant corporate entities such as Human Resources Departments. Reports are easily generated for communication to upper-level decision makers.
 
Law Enforcement Application
SIMS provides an extremely secure, private network for sharing vital information among local, regional and national law enforcement or security agencies.

Combining the speed of modern telecommunications technology and the latest in encrypted data transmission with an easy-to-use graphical interface, in the click of a mouse or a few keystrokes, officers can search or post information in:

  • Criminal Activity, Gang Watch, and Drug Watch Databases,
  • Most Wanted Lists,
  • Missing or Abducted Children Alerts,
  • Criminal or Missing Person Photos,
  • Neighborhood Maps.

Every node connected to a SIMS system becomes a single point of access to a wealth of law enforcement data and communication features. The SIMS saves valuable, often critical, time by aiding officers in:

  • Intelligence gathering,
  • Tracking leads with only partial information,
  • Accessing a wide variety of investigative resources,
  • Closing cases with greater efficiency.

SecurLinx™ Incident Management System (SIMS) opens a new era in investigation technology by converting biometric and demographic data into usable information and bringing it to the fingertips of the men and women on the front lines.

SIMS may be purchased outright as a stand-alone system on the customer’s premises or installed on a monthly operating lease. The scalability of the software enables single entities to deploy SIMS services and grow it into a multi-jurisdictional information sharing application. Compatible with 911 dispatch systems and 28 CFR Part 23 compliant, SIMS will improve the productivity of investigation resources and act as a force multiplier. SystemLinx™ Data Migration Tools open up the legacy environment and link all of the related data into a new or existing RM.

Public key infrastructure (PKI)-based digital certificates and biometrics also authenticate access to the SIMS secure data center.

Operating Profile

SIMS is designed primarily to be used by trained law-enforcement and security personnel in order to access large volumes of records of varying sensitivity and to draw connections between discreet records.

Lower-Order Functions

A “lost-and-found” report might be accessed and updated by nearly anyone. Upon discovery of a lost item, a staff member might take the item to the Security Department. The officer on duty would note the name of the person bringing the item to Security, the time, date, and the location where the item was discovered. All of this information would be added to the database using various drop-down menus accompanied, if necessary, by text fields. If desired, a digital photo might be added to the item’s entry. Alerts can also be pre-programmed in order to trigger an event at the end of a set interval in order to maintain compliance with company policy. If the standing policy dictates that all unclaimed items are donated to charity after 30 days, a reminder would be pre-programmed to all entries under the “lost & found” category. Using this system makes every step in the incident’s progress easier to regulate and easier to track, improving efficiency and decreasing liability, while acting, through it’s various prompts as a “policy tutor” and eliminating the need to refer to cumbersome and often outdated policy handbooks.

While a lost-and-found example was used above, nearly any repeatable process in your business can be made more transparent, traceable and searchable using the SIMS.

Higher-Order Functions
Internal investigations involving industrial espionage or high-level corruption are of the utmost sensitivity. They are also among the most difficult investigations due to the fact that the subject under investigation might have the same security clearance that the investigators have. The careful compartmentalization of information is absolutely crucial in such a situation. The certain levels of access to the SIMS can be biometrically activated. For instance, an investigator may be required to enter a password for lower-order functions, but higher-order functions might require a biometric such as an iris scan. State-of-the-art encryption helps ensure that communication between investigators is safe and secure within the SIMS. The most important aspect of the system, however, is its capacity to support customization with applications from securLinx or other firms. For example, when paired with FaceTrac by securLinx and a web cam, SIMS can be configured to cause an investigator’s monitor to go black in the event that anyone comes into the web cam’s view. What is more, with FaceTrac, the system can be configured to ignore the same command if the person entering the web cam’s field of vision has access to the same information being displayed on the screen.

The two above examples are included to indicate the range of uses for the SIMS and indicate that the system, in the hands of a creative and talented security team can provide a level of security that was inconceivable until very recently. While the lower-order functions are included in the SIMS architecture “off-the-shelf,” the higher-order functionality is the result of customization by the end user.

 System Requirements     TK